![]() ![]() We have very strict risk controls in place, firstly to secure user funds and secondly to adhere to local regulatory requirements. CEO Changpeng Zhao issued the following comment: Clients from Binance’s primary exchange and Binance Australia have also been affected, per documents shared with CoinDesk.īinance declined a phone interview with CoinDesk to discuss the locked accounts and the painstaking verification process Summers and others went through. Hitchens was able to retrieve his cash, but a dozen or so Binance.US users who spoke with CoinDesk still have their coins stuck in limbo. Related: Thiel, Novogratz Back $10B Funding for Block.one’s New Crypto Exchange Subsidiary (And, by the way, Catherine Coley is stepping down, to be replaced by former Acting Comptroller of the Currency Brian Brooks). Out of desperation he sought information online and wound up texting the mother of Binance.US CEO Catherine Coley so he could get his funds unstuck. 8, but he received emails from Binance complaining about the chargeback still a week later, according to screenshots shared with CoinDesk. Hitchens paid the chargeback to reconcile his balance on Feb. ![]() “Then Binance informed me that the hold was because of a $20 chargeback on my account for a transfer I never made.” “I traded in some harmony tokens for and couldn’t withdraw them,” Hitchens told CoinDesk. Related: Dfinity’s ICP Token Sees Extreme Price Volatility Amid Bevy of Exchange Listingsīut then Binance.US froze his account for what he called “little to no reason.” When he opened his Binance US account last year, he thought he was doing the responsible thing by moving his funds off Binance’s original exchange to deposit them onto the Uncle Sam-approved counterpart, as he was prompted when Binance began sweeping U.S. The names of all clients cited in this article have been replaced by pseudonyms to protect their privacy. and around the globe have had their accounts frozen for unconventional reasons. But since at least late 2020 Binance users from the U.S. It’s not uncommon for exchanges to have downtime or freeze withdrawals at times of hot market activity. Your account balance data is refreshed daily at 00:00:00 UTC+0.Binance Global exchange halted withdrawals Monday in a “temporary suspension” that affects all its users, as did other exchanges such as Coinbase. ![]() You can also download account statements as JPEG images. When exporting account statements, you can send them to your registered email address as well as third-party email addresses.The BTC-to-BUSD or BTC-to-USDT conversion rate of the selected date will be shown on the account statement. The asset balance of your Spot/Margin/Futures/Funding/Earn Wallets are shown in BTC and BUSD or USDT.If you require statements for a period exceeding one year, please contact Binance Support. You can generate account statements for up to one year from the current date.A sub-account can generate its own statements but not the statements of the master account or other sub-accounts. Only the master account can generate statements for the master account and all sub-accounts. ![]() If you require statements for a period exceeding one year, please download them from the Report Center. ![]()
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